TERMS & CONDITIONS
Terms and conditions
Due to the fact that all vintage items are fragile, all goods are sold as is. We at THE TIME CURATOR will do everything in our reach to describe them as accurately as possible including a full description and photography transparency including watch servicing (only when stated), but we do not provide any guarantee on movement accuracy, water-proofing or other unless stated.
All images are taken at our studio using a color calibrated monitor so please keep in mind that if your monitor is not, color shades may vary from the actual item.
All items are offered with a complimentary free worldwide shipping.
When you make the payment it must be fully cleared in order for us to ship the product.
We use DHL Express only with signature required, we carefully double-box all items for maximum protection. All items are insured by a third party insurance company. For inquiries or requests about this please contact us at contact@thetimecurator. com.
All shipments are delivered with a signature required and an adult must sign for it.
If packages are lost or stolen, a refund will be issued only after the approval of the insurance claim by our insurance vendor, this might take a few days.
Return Policy Shipping
All items offered in this page have a detailed description as well as many high-resolution photographies. If you feel the need of clarification or extra images please contact us prior to purchase.
We only accept returns when the item is different or does not match the description when purchased or a legitimate reasoning is provided. Please read carefully the descriptions and examine the images as they are part of the description.
All items sold have a 3-day return policy starting the same day you receive the box from the courier. We can not issue any refund after the 3-day inspection period.
During the first 3-day inspection period you must write us an email at contact@thetimecurator. com to initiate the return process.
To return the items you must use the same currier service as when received. All taxes, duties, costs of shipping, insurance, packing materials and fees associated with the sale will be deducted from your refund, also all additional charges applied to the return of your purchase from you to our office will be paid by you or deducted from your refund.
We will inspect the items carefully when returned, any scratch, wear or tear may and can in fact deduct a big percentage from the refund. E.g: a small scratch on a watch can cost up to 30% of the item's price.
If we notice signs of the watch being tempered, manipulated, opened or with any physical difference from when it was originally sent, no refunds will be issued.
No liability will be accepted by us for any loss suffered or caused due to late delivery or non-delivery. Actual deliver times shall not cause any liability whatsoever.
Our prices are expressed in US Dollars. All payments and refunds are issued in the same currency.
Most of the items at our store can be paid via Paypal, others are only available via Bank Wire Transfer only. Our bank Account is based in the US and goods will be shipped only after the payment has being fully cleared (this may take a few days).
You are responsible for any taxes, duties or custom payments that may apply to your order at or when entering your country.
THE TIME CURATOR is not affiliated with any brand or company's name that may appear on our products page.
THE TIME CURATOR does not act as an official dealer of any watch manufacturer(s).
THE TIME CURATOR is not connected with any watchmaker in any way. All trademarks, names and designs are the property of the respective owner.
THE TIME CURATOR owns all copyrights of all our images, texts and videos presented at thetimecurator.com.