In order to ensure the safe and secure delivery of our products, we offer complimentary worldwide shipping with full insurance coverage. Please note that payment for the item must be fully cleared before shipment can be initiated.
For shipping, we exclusively use DHL Express with a required signature upon delivery. Additionally, we take extra precautions to ensure maximum protection by double-boxing all items. Our third-party insurance vendor provides full coverage for all shipments.
For any questions or requests regarding customs declared values, please contact us at firstname.lastname@example.org.
Please note that all shipments require a signature from an adult upon delivery. If a package is lost or stolen, a refund will be processed only after our insurance vendor has approved the claim, which may take several days.
Please be aware that customers are responsible for any customs charges, duties, or taxes applied by their respective country.